The Course

You teach the trade…
We teach the conduct

You teach the trade… We teach the conduct

Structured, in-person workshops that teach the workplace conduct employers say is missing - built for colleges, housing developers and youth organisations placing apprentices.

The scale of the gap

The construction workforce gap is becoming a conduct gap.

The construction workforce gap is becoming a conduct gap.

The numbers explain the pressure. The behaviour gap explains why completion, placement and employer confidence are becoming harder to protect.

The numbers explain the pressure. The behaviour gap explains why completion, placement and employer confidence are becoming harder to protect.

48,000

48,000

48,000

new entrants needed each year to keep up with UK construction demand.

33,000

33,000

33,000

people started a construction apprenticeship in the last year on record.

21%

21%

21%

of construction businesses take on an apprentice at all.

The shortfall

The shortfall

The shortfall

It isn’t only about numbers. It’s about whether the apprentices already in the system make it through - and for organisations measured on outcomes, that’s the thing you’re actually being judged on.

It isn’t only about numbers. It’s about whether the apprentices already in the system make it through - and for organisations measured on outcomes, that’s the thing you’re actually being judged on.

The problem

Technical trainers teach the job. Nobody’s job is teaching apprentices how to behave once they’re in it - and it shows. Managers report readiness gaps, performance drag, and the same recurring issues: behaviour and timekeeping.

Technical trainers teach the job. Nobody’s job is teaching apprentices how to behave once they’re in it - and it shows. Managers report readiness gaps, performance drag, and the same recurring issues: behaviour and timekeeping.

6% ready • 91% seeing impact

The solution

Toolkit Conduct is a structured in-person workshop, not a lecture. The same course runs every cohort, covering what employers say is missing: turning up ready, communicating properly, taking feedback, and handling conversations apprentices usually avoid.

Toolkit Conduct is a structured in-person workshop, not a lecture. The same course runs every cohort, covering what employers say is missing: turning up ready, communicating properly, taking feedback, and handling conversations apprentices usually avoid.

Every apprentice finishes certified

Our 12 Lessons

The 12 lessons inside the Toolkit Conduct course

Twelve sequential modules, delivered in the same order for every apprentice - not a one-off talk, but a structured programme. It covers the ground that technical training never touches.

Lesson 1: No problem!

Lesson 2: Don’t like him!

Lesson 3: Your breath stinks!

Lesson 4: What time do you call this?

Lesson 5: Look after the pennies!

Lesson 6: That wasn’t me!

Lesson 7: Not for me thanks!

Lesson 8: Please sir, can I have some more?

Lesson 9: What have I done?

Lesson 10: Is the grass really greener?

Lesson 11: Nobody likes change.

Lesson 12: What kind of person would you like to be?

Without vs with Toolkit Conduct

What changes when conduct training is structured

A clear view of the difference between leaving workplace conduct to chance and making it a tracked part of every apprentice’s onboarding.

Conduct & professionalism

Without Us

Down to whoever happens to mentor them that week - inconsistent, undocumented

With Toolkit Conduct

A structured course every apprentice goes through, in the same order, every time

Employer confidence

Without Us

Managers finding out whether a new starter will make it past probation

With Toolkit Conduct

Apprentices arrive having already covered the etiquette gap employers report most

Visibility

Without Us

No way to see who’s actually engaging or how far they’ve got

With Toolkit Conduct

A dashboard shows who’s completed what, and who’s falling behind

Early leavers

Without Us

Another drop-out, another recruitment cycle, another funded seat gone to waste

With Toolkit Conduct

Onboarding built specifically to keep apprentices past the first few months

Proof for funders and procurement

Without Us

Nothing concrete to show a compliance officer or funding body

With Toolkit Conduct

A documented programme with tracked progress you can point to

Our Workshops

Built for the organisations

Colleges · Housing developers · Youth justice hubs

Three packages, from a single introduction to a complete programme with progress tracking built in.

First 4 Lessons

Foundation

£1,295

£1,295

The first four lessons, delivered in a single day whatever the size of your group. Every apprentice keeps a paper copy - a low-risk way to try it before committing further.

The first four lessons, delivered in a single day whatever the size of your group. Every apprentice keeps a paper copy - a low-risk way to try it before committing further.

First four lessons covered in one structured day.

First four lessons covered in one structured day.

Paper course copy for every apprentice.

Paper course copy for every apprentice.

Runs as one day, whatever the group size.

Runs as one day, whatever the group size.

11 Core Lessons

Core

£7,495

£7,495

The core 11 lessons, with a paper copy for every apprentice, an online account to track their progress, and a WhatsApp group for support throughout.

The core 11 lessons, with a paper copy for every apprentice, an online account to track their progress, and a WhatsApp group for support throughout.

Core 11 lessons of the course.

Core 11 lessons of the course.

Paper copy for every apprentice.

Paper copy for every apprentice.

Individual online account with trackable progress.

Individual online account with trackable progress.

Employer, teacher or tutor progress visibility.

Employer, teacher or tutor progress visibility.

WhatsApp group for ongoing support.

WhatsApp group for ongoing support.

Visits and timeframe built around your training calendar.

Visits and timeframe built around your training calendar.

Complete system

Complete

£15,995

Everything in Core, plus the Lesson 12 recap - a capstone that revisits the whole course - with special guests brought in where possible for added insight.

Everything in Core, plus the Lesson 12 recap - a capstone that revisits the whole course - with special guests brought in where possible for added insight.

Everything in Core, plus the Lesson 12 recap.

Everything in Core, plus the Lesson 12 recap.

Capstone session revisits all 11 lessons.

Capstone session revisits all 11 lessons.

Paper copy for every apprentice.

Paper copy for every apprentice.

Individual online account with trackable progress.

Individual online account with trackable progress.

WhatsApp group for ongoing support.

WhatsApp group for ongoing support.

Special guests brought in where possible.

Special guests brought in where possible.

Visits and timeframe built around your training calendar.

Visits and timeframe built around your training calendar.

Pacing agreed per organisation, from months to a full year.

Pacing agreed per organisation, from months to a full year.

Educational Licences

Prefer to run it yourselves?

Organisations can licence Toolkit Conduct content from £750/year and deliver it inside their own existing theory sessions.

See what each educational licence includes.

Foundation Licence — £750/year

Core Licence — £1,500/year

Complete Licence — £2,500/year

The Platform

Our platform keeps sign-up, progress and proof in one place

Everything is backed by online accounts that keep the record straight - not just the workshop itself. The software is included as part of the Core & Complete packages, giving managers a live view of learning across every cohort and site.

Individual progress

Every apprentice’s progress is tracked individually and visible to managers in one place - no chasing anyone for an update.

Built-in checks

Checks at each stage confirm the learning’s actually landed, not just that someone turned up.

Automatic certificates

Certificates are issued automatically on completion - a record ready for a funding body or compliance officer.

Works on any device

Apprentices can pick it up between jobs from a phone as easily as a desktop, without needing to sit at a screen.

One organisation account

Manage every cohort and site from a single login rather than juggling spreadsheets or separate records.

Toolkit Conduct throughout

Apprentices see one consistent programme, not a third-party tool bolted onto the experience.

See if Toolkit Conduct fits your organisation

Let's talk it through before you commit. A short call to see which package fits your cohort - no obligation.