Etiquette For Apprentices
Workshops that teach apprentices the conduct employers need.
Only 6% of UK managers think new recruits are ready for work. We built the course that closes that gap - delivered directly into your organisation.
Watch this quick 3 minute intro with Hugo to see how Toolkit Conduct works
Expectation vs evidence
What looks like attitude is usually a training gap.
The loud story blames apprentices. The data points somewhere more useful: workplace readiness, behaviour coaching, and manager confidence.
What's Assumed
“Lazy.” “Not bothered.” “No work ethic.”
A few bad apprentices, not a real issue.
45% of Apprentices rate themselves as work-ready.
What The Data Shows
32% of Managers cite poor workplace behaviour timekeeping
91% of Managers say it’s already hurting performance across their team.
ONLY 6% of Managers agree they’re work-ready.
"Toolkit Conduct is built to close that exact gap. Not with a lecture, but with a structured programme." - Hugo
How Are We Different?
Why Toolkit Conduct?
Built on real experience
Not theory. Built from a real apprenticeship, then tested against conversations with employers and tradespeople - not written by someone who's never set foot on a site.
Sticks beyond the apprenticeship
The conduct we teach doesn't expire when the programme ends. It's the same professionalism they'll need in every job after this one.
Built to adapt across cohorts
Whether it's a trades apprenticeship, a housing placement, or a youth programme, the course adapts to the cohort in front of it - not a fixed script written for one industry.
A true investment for any organisation
Compare it to the cost of one apprentice who doesn't make it past month three - the recruitment, the training hours, the funded seat that didn't pay off. That's the real comparison.
Let's Break It Down
How It Works
The Workshop
Workplace-conduct workshops for apprentices - in person, backed by an online course.
The Structure
The same structured course, every cohort - covering the conduct employers say is missing.
The Certificate
Every apprentice finishes certified - proof you can point to.
About Me
Meet Hugo
Founder - ToolKit Conduct
Hugo runs Toolkit Conduct directly - delivering every workshop in person and shaping the course around ongoing conversations with employers and tradespeople across the industry.
Our Workshops
Built for the organisations
Colleges · Housing developers · Youth justice hubs
Three packages, from a single introduction to a complete programme with progress tracking built in.
First 4 Lessons
Foundation
11 Core Lessons
Core
The Complete system
Complete
Track Progress, Not Guesswork
On the core & complete packages, every apprentice's progress is visible in one place - who's completed what, who's behind - without chasing anyone for an update. It's the kind of documented record a funding body or compliance check will ask for, already in hand.